Good to know
Frequently asked questions
Booking, pricing, the park pass and where your money goes, all answered below. Still unsure? Ask us directly.
Common questions
How do I book a Siem Reap tour?
Pick a tour, hit Reserve to hold your date on the calendar, or send the enquiry form. Someone on our team replies within 24 hours with your guide's name and the plan. Nothing to pay online. You pay your guide in cash on the day, in US dollars or riel.
What's included in the price?
Your private guide, driver and vehicle for the whole day, plus cold towels, water and beverages, and the price covers the whole group, not per person. Temple tickets are not included: the official Angkor park pass, and the separate Kulen entrance ticket, are government tickets you buy yourself, and we'll point you to them.
Can I cancel or change my booking?
Yes. There's no deposit, so cancelling costs you nothing. We just ask for 24 hours' notice by WhatsApp or email so your guide can offer the day to someone else. Need to switch dates instead? Same thing, just tell us.
How much is the Angkor Wat ticket?
The Angkor park pass costs $37 for one day, $62 for three days, or $72 for seven days. Children under 12 enter free with a passport. You buy it at the official Angkor Enterprise ticket office or online at angkorenterprise.gov.kh. Nobody else can legally sell it to you, including us.
How many days do you need for Angkor Wat?
One full day covers the icons: Angkor Wat, Bayon and Ta Prohm. Two days lets you slow down and add the big circuit. Three days gets you out to the far temples like Banteay Srei and Beng Mealea, which most visitors never see. Our 2-day and 3-day tours are built exactly around this.
How do I get from Siem Reap to Angkor Wat?
Angkor Wat sits about 6 km north of town, around 15 to 20 minutes by tuk-tuk. On our tours you don't arrange anything: your guide and driver pick you up at your hotel and bring you back.
What time is sunrise at Angkor Wat?
Between about 5:30 and 6:15am depending on the season. For our sunrise tour we pick you up around 4:30am so you're standing in the right spot before the crowds arrive.
What should I wear to the temples?
Shoulders and knees covered. That's the rule at Angkor and it's enforced at the main temples. Light, breathable clothes, comfortable shoes for uneven stone, and a hat for the sun. Bring water; there's plenty of walking.
When is the best time to visit Siem Reap?
November to February is cool and dry, and it's the busiest stretch. The green season, roughly May to October, means lush rice fields, quieter temples and a short rain most afternoons, usually easy to plan around. We run tours year-round and route around the weather.
Should I choose a tuk-tuk, an SUV or a minivan?
Tuk-tuk is open-air and classic Cambodia, and most guests love it. It seats up to 3. The A/C SUV takes up to 4 and is better for the hot months and longer distances. Groups of 5 or 6 take the A/C minivan. All are private to your group.
Do I really need a guide for Angkor Wat?
You can walk the temples alone, and plenty of people do. What you'll miss is what the stones mean, and the timing. A Ministry-certified local guide reads the crowds, knows which gate to use at which hour, and turns a pile of carvings into a story. That's the difference you're paying for.
Where does the 5% donation go?
A fixed 5% of every booking goes to village schools and clean water projects in the Siem Reap countryside. We're finalising the named partner and will publish it here, because a pledge you can't check isn't worth much.